Privacy Policy
Last updated: January 20, 2024
1. Website Privacy Policy of RACQUET-LINK S.L.
This Privacy Policy aims to inform you about how Racquet-Link S.L. (hereinafter “Racquet-Link” or “We”) collects, uses, and shares personal information, as well as explain your rights and choices regarding the personal data we hold about you when you visit our website. If you are located within the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, Racquet-Link S.L., with registered office at Calle Alcalá 128 – Office 3 – Internal Stairway and tax ID B56667231, is the data controller of your personal data. This entity is responsible for determining how and why your personal data is processed in the context of your contractual and professional relationship with us.
This Privacy Policy applies to the personal information we collect and process on the Racquet-Link website ("Website") and in connection with the services we provide ("Services"). For the purposes of this Privacy Policy, your personal data means any information Racquet-Link holds or obtains about you from which you can be personally identified directly or indirectly.
2. What personal data do we collect?
2.1.
We collect personal data from coaches or candidates interested in employment opportunities in the racquet sports sector, as well as from representatives or contacts from sports clubs or institutions interested in hiring coaches. We collect this information directly from the individuals and indirectly from third parties from whom we request references to corroborate the information provided. The type of personal data we collect depends on the nature of our relationship with you (candidate or coach). If you do not provide certain personal data, we may not be able to offer you our Services.
2.2.
Racquet-Link collects personal information from the following categories of individuals:
(a) Individuals interested in job opportunities (Candidates – Coaches)
(b) Legal or business representatives of sports clubs interested in hiring tennis coaches (Club Representatives)
2.3. CANDIDATES
We collect the following categories of personal data from or about candidates:
(a) Contact information: such as title, name, address, phone number, email, job title.
(b) Basic information: such as date of birth, age, marital status, interests, preferences, and favorites.
(c) Professional information: such as credentials, educational and employment history, institutional affiliations.
(d) Communication data: including information you provide in emails, phone calls, market research surveys, or other correspondence.
(e) Sports CV, professional CV, introduction videos, profile images, videos showcasing on-court playing level.
2.4. CLUB REPRESENTATIVES
We collect the following categories of personal data from or about club representatives:
(a) Contact information: such as title, name, address, phone number, email, job title, and organization name.
(b) Basic information: such as founding date, age, marital status, interests, preferences, favorites, location, and facilities information.
(c) Registration data: including details related to any event or service registration or attendance.
(d) Communication data: including information provided via email, phone calls, market research surveys, or other correspondence.
3. How we use your personal data
Purpose 1: Providing and managing our Services
Use:
Maintain and improve Services
Understand your needs and interests
Personalize user experience
Provide support and maintenance
Grant access to specific areas and features
Measure interest in our Services
Send communications regarding the Services or policy changes
Legal Basis:
Legitimate interest in operating and improving the Services
Contract management with Candidates and Clubs
Purpose 2: Managing contracts with Candidates and Clubs
Use:
Collect and retain data
Verify candidate qualifications and suitability
Share CVs and videos with Clubs
Organize calls and meetings
Legal Basis:
Fulfilling obligations with Candidates and Clubs
Purpose 3: Internal administration
Use:
Comply with legal and tax obligations
Retain data for legally required period
Conduct internal audits
Legal Basis:
Legitimate interest and legal compliance
Purpose 4: Security and protection
Use:
Protect rights, privacy, and safety
Enforce Terms of Use
Defend legal claims
Prevent and investigate fraud or illegal activities
Legal Basis:
Necessary steps before entering a contract
Purpose 5: Interactions with you
Use:
Provide requested materials
Respond to inquiries
Manage user information and accounts
Register for and manage event participation
Legal Basis:
Necessary steps before entering a contract
Purpose 6: Interest-based advertising
Use:
Use tools like Facebook to collect usage information
Display relevant ads based on browsing behavior
Legal Basis:
Consent (when required)
Racquet-Link S.L. may also use your personal data to generate anonymized aggregate information for improving and developing products and services, research, analytics, public health, and other lawful purposes.
4. Who we share your data with
4.1. SERVICE PROVIDERS
We share personal data with service providers including:
(i) Data storage and analytics providers
(ii) Tech support (email, web hosting, marketing tech)
(iii) Event organizers
Legal Basis:
Legitimate interest in business operations
Contracts with service providers prohibit unauthorized data use
4.2. CLUB REPRESENTATIVES
We share personal data with clubs once the selection process is advanced and a partnership agreement is in place. This data is necessary for clubs to assess candidate profiles before interviews.
4.3. OTHER THIRD PARTIES
We may disclose data to:
Government authorities and regulators
Tax agencies, courts, law enforcement
Legal or professional advisors
Legal Basis:
Legal obligations, protection of rights, fraud prevention, legal enforcement
5. Data retention
We retain personal data only as long as necessary for the purposes described, including service provision, dispute resolution, legal defense, audits, and compliance. We commit to deleting data once it is no longer needed and legal retention periods have expired.
6. Your choices
6.1. MARKETING COMMUNICATIONS
You may receive marketing communications if you’ve given prior consent or used similar services previously. You can unsubscribe at any time at no cost. All emails will include an unsubscribe link.
6.2. DATA SUBJECT RIGHTS IN EUROPE
For individuals in the EEA, UK, or Switzerland, your rights include:
(a) Access your data
(b) Rectify inaccurate or incomplete data
(c) Erase your data
(d) Restrict processing
(e) Object to processing
(f) Data portability
(g) Withdraw consent (if applicable)
(h) File a complaint with a supervisory authority
You may exercise these rights by contacting us at info@racquet-link.com.
In Spain, complaints may be filed with the Spanish Data Protection Agency (AEPD): www.aepd.es